Thanks for Yu Foon,  he let us know the search ticket can’t show the Captcha.

  Now the ticket search system is repaired now.

  Sorry for the inconvenient

  – H.TV Team

8 Response Comments

  • George  September 3, 2015 at 1:30 am

    The Chinese news station video keep repeatin and voice and picture are not mach

    Reply
  • john  October 1, 2015 at 2:26 am

    you ticket system is broken when trying to submit ticket for issue, it wont allow me to, pls advise how to upgrade the new firmware to my Htv2 box

    thx

    Reply
    • htvbox  October 9, 2015 at 1:48 am

      Hi, john
      Please download the htv2 firmware to your usb, insert the usb in the htv2 and click the upgrade icon.
      Chooese the firmware to update, then it will auto running.

      Reply
  • jtempong  January 1, 2016 at 12:01 pm

    My H.TV2 pad cannot connect to Wi-Fi. Wi-Fi slide button is in the OFF position and cannot switch it to ON position in order to connect ISP. Please advise how to go about this issue.
    Many thanks.

    Reply
    • Lemon  January 5, 2016 at 1:45 am

      Please reset your htvbox, [others]-[setting]-[other]-[more settings]-[backup&reset]-[factory data reset] and try to connect again.

      Reply
  • hally  January 6, 2016 at 7:06 pm

    my h-tv (1st gen) recently keep on popping up H-TV not responding. if I click wait, it’s waiting forever. if I click on STOP, screen froze.

    i finally can go to Settings –> backup&reset –> factory data reset

    but it erased every app and when I try to update or download app, “unable to connect to server”.

    please advise what I should do to fix my h-tv ?

    i just now download the latest Oct 2014 filmware, but how do i install? my Chinese is not very good in reading forums. English will be better. thank you.

    Reply
    • Lemon  January 15, 2016 at 6:16 am

      Did you fixed your htvbox?

      Reply

Leave A Comment

Please enter your name. Please enter an valid email address. Please enter a message.