Dear Customer:

H.TV official website receive many feedback in the recent day, and we know many people need our help.

To improve our service, we add a ticket system.

About ticket system:

Ticket system is a process to slove customer question one by one.  More over, it also support submit image.

The image you submit can let our team more clear know what exactly the problem it is.

How To Open A Ticket?

Go to and submit your question (Remeber Your Email, is important)

How To See The Process?

Go to and enter your e-mail, then you can see the ticket status.


H.TV Team

4 Response Comments

  • yufoon  August 18, 2015 at 1:16 am

    the `Captcha ‘ cannot be displayed while trying to search a ticket. pls fix. thanks!

    • htvbox  August 18, 2015 at 1:29 am

      very appreciate for your advice. We will fix soon.

  • Vincent  October 9, 2015 at 12:38 am

    Who is your official sellers on for Htv2? There are many sellers there.

    • htvbox  October 9, 2015 at 1:46 am

      We didn’t have any official sellers on


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